• Importance of Customer Service.

    Customer service handles company issues in stores, over the phone and even by email. Companies that produce highly technical products, such as software or satellite television, often have technical support staffs to resolve problems. Customer service is important to an organization for a number of reasons. Foremost, it would be difficult for a company to […]
  • Reasons to Buy a Franchise

    Striving for new goals is a motivating way to get yourself out of the current economic funk. For many people, these goals include the desire to start their own business and become the master of their destiny, and franchising can fit very well into that picture. Here are some reasons to select a franchise opportunity […]
  • Tips to Making your Home-Based Business Run Smoothly

    Having a home-based business is the ideal situation for most people, there’s no boss breathing down your neck, no boring meetings to attend and no 45-minute drives in rush hour traffic. Working from home can be a rewarding experience, but it’s easy to forget the basic rules of running a successful business when it’s 10 […]
  • Business Operations

    An operational plan forms part of the business’s strategic plan and is important for effective business leadership. It describes how the work will be done, the workflow from input to end results, including the resources that will be used along the way, all of which are required for success. Streamlined business systems also defines how […]
  • Incubators and Accelerators

    What is an accelerator? Startup accelerators are fixed-term, group programs that include mentorship and training and end in a public pitch event or demo day. Accelerator programs all differ, but they tend to work by getting startups to apply for a three or four-month scheme based within the host company’s offices, during which time they […]
  • Importance of Productivity

    Productivity is essentially the efficiency in which a company or economy can transform resources into goods, potentially creating more from less. Increased productivity means greater output from the same amount of input. This is a value-added process that can effectively raise living standards through decreasing the required monetary investment in everyday necessities (and luxuries), making […]
  • Manage Your Customer Service

    Customer service is a crucial element of business success. Every contact your customers have with your business is an opportunity for you to improve your reputation with them and increase the likelihood of further sales. From your telephone manner to the efficiency of your order-fulfillment systems, almost every aspect of your business affects the way […]
  • The Importance of Social Media in a Business

    Entrepreneurs, young and old, are all jumping their presence online every day. Every other investor or entrepreneur one meets in a seminar or conference hands over his business card, which details the said person’s social media handle. From LinkedIn to Twitter and Facebook, not one is considered any less important from the other. Right said […]
  • Some Common Business Problems That Are Solved with Digital Technology

    Technology has been helping us solve problems where human power alone just isn’t enough. For every big problem digital technology helps solve with much fanfare, thousands of little ones are eliminated each day without much notice. In this article, we bring you some common business problems that are solved with a little help from digital […]
  • Invention

    Invention, innovation, and entrepreneurship are words frequently thrown around by entrepreneurs to generally describe the act of bringing a product or idea into the world. While easy to confuse, each concept is distinct and requires specific skills. When it’s time to choose the right people for your startup, these distinctions are critical. Let’s start with […]
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